Symantec 11859262 Datasheet

Symantec Backup Exec™System Recovery

About file and folder backups ... 116Managing recovery points ...

Monitoring backup protection from the Home pageOn the Home page, the Backup Status pane provides a summary of the backupprotection status of your comp

Table 6-1Backup protection levels (continued)The drive that displays this icon is not beingmonitored for backup status; or it is beingmonitored for er

Table 6-2Backups calendar iconsIcon statesDescriptionIconThis icon can appear in the following states:Indicates that the backup ran and that anindepen

Table 6-2Backups calendar icons (continued)Icon statesDescriptionIconThis icon can appear in the following states:Indicates that the backup ran and th

To monitor backup protection from the Status page1On the Status page, review the Backups calendar and verify that the backupappears on the date that y

3Select one of the following options:Shows the current status of the selecteddrive or file and folder backups on theHome and Status pages.Select this

To view drive details1On the Advanced page, on the Content Bar, click the Drives tab.If the Advanced page is not visible on the Primary Navigation Bar

To improve the protection level of a drive1On the Status page, select a drive that requires attention from the Drivescolumn.2In the Status section at

Monitoring the status of your backupsImproving the protection level of a drive108

Exploring the contents of arecovery pointThis chapter includes the following topics: About exploring recovery points Exploring a recovery point thro

Starting networking services ... 157Using the pcAnywhere thin host for a remote recovery ...

You can only run programs from within a mapped recovery point that do notrely on registry values, COM interfaces, dynamic link libraries (DLLs), or ot

Mounting a recovery point from Windows ExplorerYou can also manually mount a recovery point as a drive by opening your backupdestination folder in Win

4In the right content panel, double-click the folder that contains the file thatyou want to view.5Right-click the file that you want to view, and then

Unmounting a recovery point driveAll of your mounted recovery point drives are unmounted when you restart thecomputer. You can also unmount the drives

To view the drive properties of a recovery point1In the Recovery Point Browser, in the tree panel, click the recovery point thatcontains the drive tha

Managing backupdestinationsThis chapter includes the following topics: About backup destinations How backup data works Managing recovery points Co

Use this option to back up an entire drive (for example, your systemdrive, which is typically C). You can then restore any file, folder, oryour entire

them in your backup. You can even modify the list of file types to include typesunique to the software you are using.Backup Exec System Recovery also

Note: After a recovery point is deleted, you no longer have access to the files orsystem recovery from that point in time. You should explore the cont

Warning: Be careful about which recovery points you choose to delete. You couldinadvertently lose data. For example, you create a new document, which

Troubleshooting recovery points ... 181Burning recovery points to a CD or DVD ...

3Select which recovery point to copy, and then click OK.4On the Welcome page of the Copy Recovery Point Wizard, click Next.5Select the recovery point

VMware Server 1.0 VMware ESX Server 2.5 and 3.0 VMware Infrastructure 3 Microsoft Virtual Server 2005 R2To convert a recovery point to virtual di

Click Browse to locate the folder in which you want to place the virtualdisk image.6If you select a network location, type your network credentials.

Type the path to the folderfrom which you want toimport the virtual disk files.Note: The folder that youselect must be different thanthe upload locati

Limiting the number of file versions to keepYou can manage your file and folder backup data by limiting the number ofversions of backup files that you

You can specify a limit to the number of versions of each file or folder stored infile and folder backup data.See “Limiting the number of file version

Moving your backup destinationYou can change the backup destination for your recovery points and move yourexisting recovery points to a new location.

9If you have file and folder backup data that you want to move to the newbackup destination, click Move file backup data.The Move File Backup Data opt

Managing backup destinationsMoving your backup destination128

Recovering files, folders, orentire drivesThis chapter includes the following topics: About recovering lost data Recovering files and folders by usi

Setting the time zone and then exiting the recoveryenvironment ... 200Using a SAN ...

Backup Exec System Recovery includes a search tool to help you locate the filesthat you want to recover.To recover files and folders by using file and

Click Recovered Files folder on the desktop to restore your files to aRecovered Files folder on your Windows desktop.Backup Exec System Recovery cre

Lets you browse to another location, for example, an external(USB) drive or removable media to select a recovery point (.v2i)file.Select this option,

6Click Recover Files.7In the Recover My Files dialog box, do one of the following: Click Original folders to have your files restored in the original

Recovering a secondary driveIf you lose data on a secondary drive, you can use an existing recovery point forthat drive to restore the data. A seconda

5Do one of the following: To use the recovery point that is selected, click Next. Click Browse to select a different recovery point, and then click

Restores the original, physical disk signature of thehard drive.Disk signatures are included in Windows Server 2003,Windows 2000 Advanced Server, and

About LightsOut RestoreSymantec Backup Exec System Recovery LightsOut Restore lets administratorsrestore a computer from a remote location. It works r

Install Backup Exec System Recovery on the servers that you want to protect,and then define and run backups to create recovery points. Run the Ligh

To configure LightsOut Restore1Start Backup Exec System Recovery, and then click File > LightsOut Setup.If the product is not licensed, the LightsO

Contents14

The files are copied from the Symantec Recovery Disk. After the files arecopied, you receive a message that indicates that LightsOut Restoresuccessful

Recovering a computerThis chapter includes the following topics: About recovering a computer Starting a computer by using the recovery environment

you can access the Recover My Computer Wizard to restart the computer into itsprevious, usable state.Note: If you purchased Backup Exec System Recover

To start your computer by using the Symantec Recovery Disk1If you store your recovery points on a USB device, attach the device now (forexample, and e

To configure your computer to boot from a CD1Turn on your computer.2As the computer starts, watch the bottom of the screen for a prompt that tellsyou

Checking your hard disk for errorsIf you suspect that your hard disk is damaged, you can examine it for errors.To check your hard disk for errors1In t

If the Symantec Recovery Disk cannot locate any recovery points, you areprompted to locate one.Click View by, and then select one of the following opt

5If you need to delete a drive to make space available to restore your recoverypoint, click Delete Drive.When you click Delete Drive, the drive is onl

Restores the original, physical disk signature of thehard drive.Disk signatures are included in Windows Server 2003,Windows 2000 Advanced Server, and

7Click Next to review the restore options that you selected.Note: The Restore Anyware pane appears if your recovery point was configuredfor use with t

Installing Symantec BackupExec™ System RecoveryThis chapter includes the following topics: Preparing for installation Installing Symantec Backup Exe

7Check each recovery point that you want to recover.If necessary, add, change, or remove recovery points from the list.8Click Finish.Recovering to a c

Add mass storage device drivers. Install hotfixes for the Windows operating system that you restore. Reactivate your Windows operating system when

3On the Welcome page of the wizard, click Next.If the Symantec Recovery Disk cannot locate any recovery points, you areprompted to locate one.Click Vi

4Select the drive that you want to recover.If you are recovering your computer, select the drive on which Windows isinstalled. On most computer system

Makes the restored drive the active partition (forexample, the drive from which the computer starts).You should select this option if you are restorin

The options that are available depend on the restore destination that youselected.9Click Next to review the restore options you have selected.Note: Th

Note: If you have trouble finding the recovery points in a network location,in the File name box, type the name of the computer and share that holdsyo

This feature uses the Recovery Point Browser and functions similarly to WindowsExplorer. You can browse the file structure of any drive that is attach

To start the pcAnywhere thin hostAfter you start the thin host from the Symantec Recovery Disk, it waits for aconnection from a remote computer. You c

Choose to automatically login to the host on connection.If you do not include the login information, you are prompted for it whenyou connect to the

Table 1-1Minimum system requirementsMinimum RequirementsComponentWindows 32-bit or 64-bit operating systems: Windows Vista Home Basic Windows Vista

recovery point. You can map a network drive so that you can locate the recoverypoints more effectively.To map a network drive in the recovery environm

6Type the address of the computer that you want to ping on the networksegment.7Click OK.If you specified a computer name or a computer name and domain

The compression level that is used in the recovery pointCompressionWhether the entire recovery point file is spanned overseveral filesSpannedThe passw

The total size (in megabytes) of the drive.This total includes used and unused space.SizeThe amount of used space (in megabytes) within the drive.Used

Recovering a computerAbout the Support Utilities164

Copying a driveThis chapter includes the following topics: About copying a drive Preparing to copy drives Copying one hard drive to another hard dr

Preparing to copy drivesBefore you can copy drives, you must have the hardware configured correctly.To prepare to copy drives1Do all of the following:

Copying one hard drive to another hard driveAfter you install a new hard drive, you can copy your old hard drive to the newone. The new hard drive doe

Table 11-1Drive-to-drive copying options (continued)DescriptionOptionMake the destination drive the active partition (the drivefrom which the computer

Using a search engine tosearch recovery pointsThis appendix includes the following topics: About using a search engine to search recovery points Ena

Table 1-1Minimum system requirements (continued)Minimum RequirementsComponentThe .NET Framework 2.0 is required to run Backup Exec System Recovery.If

Enabling search engine supportTo use this feature with a search engine, such as Google Desktop, you must do allof the following:Backup Exec Retrieve i

To install Google Desktop1Start Backup Exec System Recovery.2Click Tasks > Options > Google Desktop.3Click Download Google Desktop from the Web

To recover files using Google Desktop1Start Google Desktop.2Enter the name (or part of the name) of a file you want to recover, and thenclick Search D

Backing up VSS-awaredatabasesThis appendix includes the following topics: About backing up VSS-aware databases About backing up non-VSS-aware databa

are known issues that if the database load is heavy, the VSS request might beignored.Create recovery points at the lightest load time. There are known

To create a cold recovery point manually1Stop the database manually.2Use Backup Exec System Recovery to run a backup immediately using theRun Backup o

To create a cold recovery point automatically1Define a backup that includes command files that you have created for thefollowing stages of the recover

About Active DirectoryThis appendix includes the following topics: The role of Active DirectoryThe role of Active DirectoryWhen protecting a domain c

In most cases, domain controllers should be restored non-authoritatively. Thiswill prevent outdated objects in the Active Directory from being resto

Troubleshooting BackupExec System RecoveryThis appendix includes the following topics: About troubleshooting Backup Exec System Recovery Using event

About the Symantec Backup Exec for Windows Servers - SystemRecovery Option version of Backup Exec System RecoveryIf you are using Symantec Backup Exec

You should also read the Readme.txt file on the product CD, which includesadditional troubleshooting information discovered after the product wascompl

Locating required system informationYou can get system information directly from Windows. This information can beused to specify an IP address, driver

Burning recovery points to a CD or DVDDifficulties while recovery points are being burned to CD might be resolved bydownloading the latest CD or DVD d

Troubleshooting scheduled backupsThe following are some of the most common issues that occur while schedulingbackups: Recovery points are no longer b

Define Backup wizard does not show the correct time settingsThe Define Backup wizard might not show customized time settings (such as a24-hour clock)

Backup errors occur after you deleted a driveWhen a drive is deleted, Backup Exec System Recovery should detect that thedrive is no longer available.

Note: If there is no DHCP service available and you have stored your recoverypoints to a network drive, a delayed apply will not work because the comp

See “Your recovery point is on CD, but you cannot use the drive because theSymantec Recovery Disk CD is running the recovery environment” on page 19

In the recovery environment, you can run, among other tools, the Recover MyComputer Wizard (to restore a drive, including your system drive) or the Re

Table D-1Support utilities (continued)DescriptionSupport utilityPanelUse to configure network addressesfor a network card.See “Getting a static IP add

Restore Anyware Convert to Virtual DiskAll other features are enabled during the 30 day grace period.If you are using an Evaluation copy of the pro

Table D-1Support utilities (continued)DescriptionSupport utilityPanelUse this tool under the direction ofSymantec Technical Support togather informati

Table D-1Support utilities (continued)DescriptionSupport utilityPanelUse to save or restore criticalMaster Boot Record (MBR)information in the first s

3From the BIOS screen, choose the Boot menu.Note: The term boot refers to the location where software required to starta computer is stored. The Syman

You cannot access or see the USB device where your recovery pointsare savedYou must plug in the USB device before you reboot into the recovery environ

If you remove the Symantec Recovery Disk CD before you click Browse, therecovery environment will exit back to the recovery environment main window.Fi

Note: A thin host cannot be deployed to the recovery environment. The thin hostcan only be started from Symantec Recovery Disk to host a remote contro

The thin host does not support encryption.To prevent unauthorized users from tampering with your settings orlaunching a session without your permissio

The boot.ini is a Microsoft initialization file that is found in the root directory ofyour primary boot drive (usually the C partition). The file is u

4Click Close to return to the recovery environment main menu.5In the Network panel, click Ping a Remote Computer.6Specify the address of a computer th

need to restore a volume to a computer that is part of the cluster, make sure thatall other servers in the cluster have exclusive rights to the shared

Symantec Backup Exec System Recovery User's GuideThe software described in this book is furnished under a license agreement and may be usedonly i

Warning: The Symantec Recovery Disk (SRD) provides the tools that you need torecover your computer. It is included with your product either on a separ

Restoration of a DHCP serverYou cannot restore a DHCP server from a recovery point that is stored on thenetwork. The recovery environment must get an

To view your IP address and other configuration information1On the Network page of the Symantec Recover Disk, click Run IP ConfigUtility.2Click View.R

ACPI: Single processor MPS: Multi processor APIC: Single processor HAL that is used on older systemsIf the recovery point is taken from a system w

If an original volume was less than 128 GB and taken from Windows 2000/XP,and then restored to a new drive that contains existing partitions more than

For Windows 2000 Professional or Windows XP Professional. On Windows Vista, access Help and Support for information about diskmanagement.Troubleshoot

Table D-2Recovery Point Browser error messages (continued)DescriptionErrorThe Symantec mount manager did not recognizethe drive as a mounted recovery

Table D-3General error messages (continued)DescriptionErrorThis error might also display one of the following: Object BasicDisk SME~Computer~BgM89645

Table D-3General error messages (continued)DescriptionErrorThe saved initial state for applying changes does not match the currentsystem state.You sho

Table D-3General error messages (continued)DescriptionErrorIf you are using Veritas DLA, you might encounter this error which indicatesthat the intern

Table D-3General error messages (continued)DescriptionErrorCannot read data from drive. An unknown exception has occurred.This error is reported when

12If a driver that is used on your computer is not available on the SymantecRecovery Disk, you receive a notification message that includes the name o

Table D-3General error messages (continued)DescriptionErrorThis error might be caused by a conflict with another program.Contact Symantec Technical Su

When you copy a recovery point, you can select the option to Divide into smallerfiles for archiving. For example, if you plan to copy a recovery point

Viewing the status of an agentThere are several methods you can use to open Services to view the status of theagent. Use the method that is most conve

When the agent is installed on a computer, it is configuredto start automatically when Backup Exec System Recoverystarts.You can test that the agent i

If you believe the agent is causing a problem on thecomputer or if you want to temporarily free memoryresources. If you have defined a backup, note th

4In the First failure, Second failure, and Subsequent failure drop-down lists,select one of the following actions:Specify the number of minutes to pas

To view agent dependencies1In the Services window, under Name, click Backup Exec System Recovery.2Click Action > Properties.3Click Dependencies.Tro

Attempt to copy RemoteCmdSvc.exe to remote computer failedThe product was unable to copy the remote service executable (RemoteCmdSvc.exe)to its destin

Attempt to push package to remote computer failed due to aninvalid environmentThe product was unable to copy the package files to the remote computer.

Attempt to delete package failedThe product was unable to delete all of the package files that it copied to theremote computer. This error occurs when

If you have a Volume Incentive Program (VIP) Activation key, enter it inthe appropriate spaces as it appears on your certificate.3Click Next.4Click

Troubleshooting Backup Exec System RecoveryTroubleshooting LightsOut Restore220

Aaccessallow or deny users or groups 94activate the product 22Active Directoryrole of 177Advanced pageabout 80showing or hiding 80agentdependencies, v

backups (continued)slowing down to improve PC performance 76speeding up 76status 101status of 68storage location 28things to do after 45things to do b

drive-based backupsabout 51defining 51files excluded from 59setting advanced options 73Driver Validation 23drivesbackup protection level 100details ab

files and folders (continued)searching for 133folderslocating versions of 124recovering lost or damaged 129Ggeneral error messages 205Google Desktopco

pcAnywhere Thin Host 194using to recover remotely 157permissionsallowing other users to back up 78ping remote computer 188protectionhard disks 100prot

recovery points (continued)verifying 58verifying after creation 75viewing properties of drive within 113viewing properties of mounted 113remote backup

Symantec Recovery Disk (continued)testing 23troubleshoot 186use in workgroups 199use USB devices 194using pcAnywhere Thin Host 194utilities 188sysinfo

Windows Explorer (continued)viewing file and folder version informationin 124Windows Vistasupport for 15, 38Windows volumesgetting help for 203workgro

If you want the new backup to run immediately, be sure to select Run backupnow, and then click OK.About ensuring the recovery of your computerIf Windo

See “You cannot access the local drive where your recovery points are saved” on page 192. You need information about your system to help you run the

Note: You must have a writeable DVD/CD-RW drive to create a custom SymantecRecovery Disk.To create a custom Symantec Recovery Disk CD1Start Backup Exe

In the Windows system tray, double-click the Backup Exec SystemRecovery tray icon. In the Windows system tray, right-click the Backup Exec System R

DescriptionTabLets you manage file types and file type categories, which areused as a method for selecting the types of files you wantincluded in a fi

To configure default options1Start Backup Exec System Recovery and click Tasks > Options.2Select an option you want to modify, make any necessary c

To adjust the default effect of a backup on my computer's performance1On the main menu bar, click Tasks > Options.2Click Performance.3If you w

Technical SupportSymantec Technical Support maintains support centers globally. TechnicalSupport’s primary role is to respond to specific queries abou

To enable network throttling1On the main menu bar, click Tasks > Options.2Click Performance.3Check Enable network throttling.4In the Maximum networ

To adjust default tray icon settings1On the main menu bar, click Tasks > Options.2Click Tray Icon and select one of the following:Displays the Back

To create a new file type and extensions1On the main menu bar, click Tasks > Options.2Click File Types.3Click the Add a file type (+) button to add

Logging Backup Exec System Recovery messagesYou can specify which product messages (errors, warnings, and information) arelogged as they occur, and wh

To configure which product events are written to a Windows event log1On the main menu bar, click Tasks > Options.2Under Notifications, click Event

3Click the Select the priority and type of messages drop-down list and selectthe priority level at which an email should be sent.Send all messages, re

You run LiveUpdate as soon as you install the product. You should continue torun LiveUpdate periodically to obtain program updates.To update Backup Ex

Introducing SymantecBackup Exec™ SystemRecoveryThis chapter includes the following topics: About Symantec Backup Exec System Recovery What's ne

Storage, RAID, CD/DVD, etc. When systems fail, you can quickly restore themwithout the need for manual, lengthy and error prone processes.Backup Exec

DescriptionFeatureNow setting up your first backup is even easier with the enhanced Easy Setup, whichappears either during install (unless you choose

When you contact Technical Support, please have the following informationavailable: Product release level Hardware information Available memory, di

DescriptionFeatureIn addition to scheduled and manual backups, Backup Exec System Recovery can detectcertain events and run a backup automatically whe

Table 2-1Key product components (continued)DescriptionKey ComponentThe Symantec Recovery Disk (SRD) is used to bootyour computer into the recovery env

Figure 2-1Working with Backup Exec System RecoveryWhere to find more informationYou can access the Help system from within the product for information

Best practices for backingupThis chapter includes the following topics: Best practices for backing up Additional tips about backupsBest practices fo

Use toBackup type Back up and recover your computer (system drive, typicallydrive C) Back up and recover a specific hard drive (any secondarydrive,

You should keep your operating system and softwareprograms separate from your own data. This practicehelps to speed the creation of recovery points an

Periodically review the contents of your recoverypoints to ensure that you back up only your essentialdata.For file and folder backups, click Recover

The computer that is being backed up must be turned on and Windows mustbe started. All defined backups are saved automatically so that you can edit

Best practices for backing upAdditional tips about backups48

Backing up your dataThis chapter includes the following topics: About backing up your data About backing up dual-boot computers Choosing a backup t

Advice about Symantec's technical support options Nontechnical presales questions Issues that are related to CD-ROMs or manualsMaintenance ag

Deleting backup jobs Rescanning a computer’s hard disk Configuring Backup Exec System Recovery to send SNMP traps Using the Advanced pageAbout ba

You might encounter issues if you try to use the Backup Exec System RecoveryLightsOut Restore feature on dual-boot systems. It is not supported.The sa

For optimum protection, you should define a drive-based backup and run it on aregular basis.By default, scheduled independent recovery points or recov

6Select the type of recovery point that you want the backup to create.Schedule a base recovery point with additional recoverypoints that contain only

9Click Next.Note: You cannot use an encrypted folder as your backup destination. Youcan choose to encrypt your backup data to prevent another user fro

Select this option to let a search engine, suchas Google Desktop, index all of the file namesthat are contained in each recovery point.By indexing the

If you chose a recovery point set as your recovery point type in step 6,skip to the next step. If you chose an independent recovery point as your re

Do one or more of the following: Click Schedule, and then select the days and a start time for whenthe backup should run. Check Runmore than once pe

3Select one or more drives to back up and click Next.Note: Press and hold Ctrl to select multiple drives.4Click Next.5In the Backup Destination dialog

Type a description for the recovery point.The description can be anything that helpsyou further identify the recovery point'scontents.Description

To access more information about Enterprise services, please visit our Web siteat the following URL:www.symantec.comSelect your country or language fr

About network credentialsIf you connect to a computer on a network, you must provide the user name andpassword for network access, even if you previou

You can specify the location of command files if you want them to be located ina place other than the default location. You can also specify a locatio

Table 4-1Recovery point creation stagesDescriptionStageThis stage occurs after a backup has started andbefore a recovery point is created. You can run

which by default is the same backup destination that is used for storing recoverypoints.To define a file and folder backup1On the Home page, click Run

Use standard characters, not extended characters or symbols. You musttype this password before you restore a backup or view its contents. For an addi

14To review the total number and size of files to be included in the backup, clickPreview.Note: Depending on the amount of data you have identified fo

wrong with the installation. It can also help you to ensure that you have a backupof your work after you have modified a large number of files and you

time the backup job was run. Use this option to create an alternate recovery pointtype.Note: Using this option does not change the settings of the def

Verifying that a backup is successfulAfter a backup completes, you can validate the success of the backup from theStatus page to ensure you have a way

This option is unavailable for file and folder backups. The Maxtor OneTouch™ external hard drive button is pushedNote: This feature only appears if y

Technical SupportChapter 1 Installing Symantec Backup Exec™ System RecoveryPreparing for installation ...

Table 4-2Selecting a backup destinationInformation to considerBackup destinationThe benefits of this option are as follows: Fast backup and recovery

Table 4-2Selecting a backup destination (continued)Information to considerBackup destinationWhen you save backup data to removable media, it isautomat

Table 4-3Advantages and disadvantages of backup destinations (continued)DisadvantagesAdvantagesBackup destination Protection from harddrive failure

Setting advanced options for drive-based backupsWhen you define a drive-based backup, you can set the following advanced options:You can split the rec

To edit advanced backup options1On the Home or Tasks page, click Run or Manage Backups.Select the backup you want to edit, and then click Edit Setting

Warning: Store the password in a secure place. Passwords are case-sensitive. Whenyou access or restore a password encrypted recovery point, Backup Exe

4On the File menu, click Verify Recovery Point.If the Verify Recovery Point option is unavailable, you must first dismountthe recovery point. Right-cl

Editing a backup scheduleYou can edit any of the schedule properties for a defined backup to adjust the dateand time.To edit a backup schedule1On the

To turn off a backup job1On the Home page, click Run or Manage Backups.2Select the backup that you want to turn off.3Click Tasks > Disable Backup.R

Deleting backup jobsYou can delete backup jobs when they are no longer needed.Deleting a backup job does not delete the recovery points or file and fo

Chapter 3 Best practices for backing upBest practices for backing up ... 43About backups ...

To configure Backup Exec System Recovery to send SNMP traps1On the Tasks menu, click Options.2Under Notifications, click SNMP Trap.3Click the Select t

of Backup Exec System Recovery, you might prefer to perform most tasks fromthe Advanced view.Note: When refering to the documentation while using the

Backing up your dataUsing the Advanced page82

Backing up remotecomputers from yourcomputerThis chapter includes the following topics: About backing up other computers from your computer Adding c

Note: You must purchase a separate license for each computer you want to manage.You can deploy the agent without a license for a 30-day evaluation. Af

To remove a computer from the Computer List1On the Backup Exec System Recovery menu bar, click Computers > Edit List.2Select the remote computer th

If your computers are set up in a workgroup environment, you should prepareyour local computer before you deploy an agent.To prepare a computer in a w

To manually install the agent1Insert the Symantec Backup Exec System Recovery product CD into the mediadrive of the computer.The installation program

To grant rights to all domain users on Windows 2003 SP1 servers1Run the dcomcnfg.exe tool.2Navigate to Component Services > Computers > My Compu

If Backup Exec System Recovery is installed on the computer, double-clickthe Backup Exec System Recovery tray icon to start the program.If only the

Using the Advanced page ... 80Chapter 5 Backing up remote computers from your computerAbou

Best practices for using servicesTable 5-1 describes some best practices for using services.Table 5-1Best practices for using servicesDescriptionBest

Opening ServicesThere are several methods you can use to open Services to manage the SymantecBackup Exec System Recovery Agent.To open Services1Do one

You can stop the agent if you believe it is causing a problemon the computer, or you want to temporarily free memoryresources.If you stop the agent, y

5On the Recovery tab, in the First failure, Second failure, and Subsequentfailures lists, select the action that you want:Specify the number of minute

Table 5-2Required servicesStartup typeServiceAutomaticEvent LogAutomaticPlug and PlayAutomaticRemote Procedure Call (RPC)To view Symantec Backup Exec

Table 5-3Permission options (continued)DescriptionOptionUsers or groups can get status information, andcan run a backup job. But they cannot define,ch

To remove a user or group1On the Windows Start menu, click Programs > Symantec > Backup ExecSystem Recovery > Security Configuration Tool.2Se

To perform Run As from Windows Vista1On the Windows taskbar, click Start > All Programs > Backup Exec SystemRecovery > Backup Exec System Rec

Backing up remote computers from your computerControlling access to Backup Exec System Recovery98

Monitoring the status ofyour backupsThis chapter includes the following topics: About monitoring backups Monitoring backup protection from the Home