Symantec 11859262 Datasheet download pdf (Page 172)

To recover files using Google Desktop

Start Google Desktop.

Enter the name (or part of the name) of a file you want to recover, and then

click Search Desktop.

Click the search result containing the file you want to recover.

When the file opens in the associated application, click File > Save As to save

the recovered file.

You can also right-click the search result and click Open to open the recovery

point in the Recovery Point Browser.

See “Opening files within a recovery point” on page 111.

If a file cannot be found using Google Desktop

If you are certain that your file is included in a recovery point that has search

engine support enabled, but the file is not found, do the following:

■ Right-click the Google Desktop icon in the system tray and click Indexing >

Re-Index.

Re-indexing can take a significant amount of time. Be sure to wait until it

completes before attempting to search again.

■ Right-click the Google Desktop icon in the system tray and click Preferences.

Under Search Types, verify that Web history is checked. This option must be

checked or Google Desktop cannot index the content of your recovery points.

■ Verify that the drive containing your recovery points (backup destination) is

available.

For example, if your backup destination is on a USB drive, be sure that the

drive is plugged in and that the power is turned on. Or, if your backup

destination is on a network, be sure you are connected and logged in with the

correct credentials.

■ Adding v2i to the search string to narrow down the number of search results.

For example, if you are searching for My Tune mp3, add v2i so that the search

string is My Tune mp3 v2i.

Recovery point files use .v2i as their file extension name. Adding it to the

search string eliminates search results that are not found in a recovery point.

■ If your backup destination is on a network drive, be sure to add the location

to the Search These Locations setting in Google Desktop Preferences.

Using a search engine to search recovery points

Recovering files using Google Desktop's Search Desktop feature

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Symantec 11859262 Datasheet Page 172