Symantec 11859262 Datasheet download pdf (Page 199)

need to restore a volume to a computer that is part of the cluster, make sure that

all other servers in the cluster have exclusive rights to the shared storage. Take

all shared hard drives in the cluster offline, and then perform the restore by using

the Recover My Computer Wizard.

For additional information, visit Knowledge Base document ID 2006050415430460.

Workgroups and restoring

To mount computers that are located in other workgroups or domains while

running Symantec Recovery Disk, you must already have WORKGROUP present

on the network. It must already be authenticated to the domain by mapping the

drive so that the WORKGROUP server is able to share across the network.

Restoration of a recovery point in a workgroup environment

When you use Symantec Backup Exec System Recovery in a workgroup

environment (such as a small office/home office) that is not part of a network

domain, you typically do not have a DHCP, DNS, or WINS service to manage the

assignment of dynamic IP addresses. Instead, you most likely have a static IP

address that is assigned to each computer. Not having a dynamic IP address is

not a problem when you want to restore a recovery point while running the

recovery environment.

For example, suppose you have a small office workgroup environment with two

computers. You would make sure that both computers have the same login user

name and password.

When you want to restore computer 1 by using a recovery point that is stored on

computer 2, you do the following:

■ boot into Symantec Recovery Disk on computer 1

■ map a network drive to computer 2

■ browse to the recovery point (or a file within the recovery point if you are

using the Recovery Point Browser)

■ restore as usual

If you use a delayed apply, you are prompted for the user name, password, and

domain name. This behavior occurs because computer 1 is trying to authenticate

to computer 2 where the recovery point is stored. You must provide the workgroup

name for the domain name or the IP address for computer 2.

199Troubleshooting Backup Exec System Recovery

Troubleshooting the recovery environment

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Symantec 11859262 Datasheet Page 199