■ See “Your recovery point is on CD, but you cannot use the drive because the
Symantec Recovery Disk CD is running the recovery environment” on page 193.
■ See “Finding your network from the recovery environment” on page 194.
■ See “USB devices in the recovery environment” on page 194.
■ See “Using the pcAnywhere thin host for a remote recovery” on page 194.
■ See “Mapping a network drive in the recovery environment” on page 196.
■ See “Getting a static IP address ” on page 197.
■ See “Server clusters and restoring ” on page 198.
■ See “Workgroups and restoring ” on page 199.
■ See “Restoration of a recovery point in a workgroup environment ” on page 199.
■ See “Restoration of a DHCP server ” on page 200.
■ See “Setting the time zone and then exiting the recovery environment”
on page 200.
■ See “Using a SAN” on page 200.
■ See “Using dual-ported fibre channel cards” on page 200.
■ See “Wireless devices” on page 200.
■ See “Viewing your IP address or other configuration information” on page 200.
■ See “Restoring after setting encryption on an NTFS volume” on page 201.
■ See “Using the recovery environment to perform multiple restorations to the
same location” on page 201.
How Symantec Recovery Disk works
Symantec Recovery Disk makes restoring data possible under most computer
disasters, provided you have access to a working recovery point. Occasionally, a
computer failure can leave the operating system intact but still prevent you from
restoring your computer to working order. Or, a computer failure can leave the
operating system inoperative, making a restoration impossible. For these types
of situations, you can restore a recovery point using Symantec Recovery Disk.
Note: Depending on which version of the product you have purchased, the
Symantec Recovery Disk is either included on your product CD, or as a separate
CD. You should place the CD containing the Symantec Recover Disk in a safe place.
Should you lose the CD, you can create a new one, provided you have a CD burner.
187Troubleshooting Backup Exec System Recovery
Troubleshooting the recovery environment
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