Symantec 11859262 Datasheet download pdf (Page 194)

If you remove the Symantec Recovery Disk CD before you click Browse, the

recovery environment will exit back to the recovery environment main window.

Finding your network from the recovery environment

If you click Browse and cannot see or browse the network from the Open dialog,

try the following procedure.

To find your network from the recovery environment

In the File name box, type the name of the computer and drive or share that

holds your recovery points.

For example: \\computer_name\drive_name

Press Enter.

Select a recovery point, and then click Open.

If you are still unable to see your network after you type the computer name

and drive name, you might need to map a drive and log on as a different user

to see and browse the network.

See “Mapping a network drive in the recovery environment ” on page 159.

USB devices in the recovery environment

To enable a USB device while you are in the recovery environment, you must first

attach the device, and then restart the computer in the recovery environment.

If you can't find your USB device, but you attached it before rebooting into the

recovery environment, see “You cannot access or see the USB device where your

recovery points are saved” on page 193..

Using the pcAnywhere thin host for a remote recovery

Using the Symantec Recovery Disk, you can host a remote control session by

starting pcAnywhere Thin Host. Once started, the thin host waits for a connection

that can be used to remotely manage a recovery or perform other tasks in the

recovery environment.

To connect to the thin host, you must use Symantec pcAnywhere on a remote

computer.

The pcAnywhere Thin Host contains the minimum settings needed to support a

single-use remote control session. The thin host requires an IP address for hosting

a remote control session.

Troubleshooting Backup Exec System Recovery

Troubleshooting the recovery environment

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Symantec 11859262 Datasheet Page 194