Symantec 11859262 Datasheet download pdf (Page 182)

Burning recovery points to a CD or DVD

Difficulties while recovery points are being burned to CD might be resolved by

downloading the latest CD or DVD drivers and firmware updates from the

manufacturer of your CD or DVD writer. When you have completed the update,

be sure you turn off the power to the computer (if your CD/DVD burner is internal),

then turn the power back on. This will ensure that the computer recognizes the

drive. If your CD/DVD burner is external, unplug the power source to the burner,

and then plug it back in.

If you create a recovery point of two drives and the first recovery point fills one

and a half CDs, you will be prompted to insert new media before the second drive

is backed up. You should think of the two drives as two separate backup sets. This

process makes it easier to restore recovery points from removable media later.

Support for CD/DVD burners

Backup Exec System Recovery uses Gear Software technology. To verify that your

CD or DVD writer is compatible, visit

http://www.gearsoftware.com/support/recorders/index.cfm. You must know the

name of the manufacturer and model number of your writer to verify compatibility.

The supported burners allow variable packet writing, which is required if you

want to write a recovery point to CD or DVD. Most burners that were manufactured

since 1998 support variable packet writing. If your burner is not listed, you should

check your burner's documentation to see if variable packet writing is supported

before you attempt to write recovery points to it.

Support for DVD-ROM drives

Some DVD-ROM drives cannot play DVD+R media. If you plan to store recovery

points on DVD+R media and later restore from a DVD-ROM drive, you should

ensure that the drive is compatible.

The drive compatibility list is available at the following URL:

http://www.dvdplusrw.org/

About hiberfile.sys and pagefile.sys files

The hiberfil.sys and pagefile.sys files are intentionally excluded from backups.

These files contain temporary files that can take up a large amount of disk space.

They are not needed and there is no negative impact on your computer system

after a complete system recovery. Although these files appear in recovery points,

they are only placeholders.

Troubleshooting Backup Exec System Recovery

Troubleshooting recovery points

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Symantec 11859262 Datasheet Page 182