Symantec 11859262 Datasheet download pdf (Page 206)

Table D-3

General error messages (continued)

DescriptionError

This error might also display one of the following:

■ Object BasicDisk SME~Computer~BgM896453 was in the saved state but

is not in the current state.

■ Object MediaCommon:Sme~computer ~Pd1~M896453 was in the saved

state but is not in the state.

These error messages could be caused by changes to the serial number. It

could also be caused by the drive information reporting differently.

If the restore was initially set up in Windows, but the computer was restarted

in the recovery environment, try going through the Recover My Computer

Wizard in the recovery environment. There could be a change in the drive

information in Windows 2000 compared to the recovery environment.

If the error continues to occur during the use of the Recover My Computer

Wizard from the recovery environment, you should contact Symantec

Technical Support.

E0B000C

Cannot lock volume “\\volume_name” because it contains the operating

system or it has an active paging file.

Symantec Backup Exec System Recovery can back up operating system

partitions and other partitions that contain page files. This error is usually

caused by a driver conflict with another application that might have control

of the partition.

Check for other applications that might have a lock on the drive and

temporarily turn off any suspected conflicting drivers, and then run Symantec

Backup Exec System Recovery again to create the recovery point.

E0BB001B

If the error occurs when attempting to restore a drive (partition), delete the

existing drive first.

For a solution, visit Knowledge Base article ID 2004087365529862.

If the error occurs when attempting to back up the drive, contact Symantec

Technical Support.

E0BB0097

Troubleshooting Backup Exec System Recovery

Troubleshooting error messages

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Symantec 11859262 Datasheet Page 206