2
After the worm has been quarantined, perform the
following tasks:
1 Run LiveUpdate to ensure that you have the
latest definition updates.
See “About Program and Definition Updates”
on page 65.
1 Scan your computer.
See “Running a Full System Scan” on page 136.
If nothing is detected, submit the infected file to
Symantec Security Response. Also, indicate that the
file was detected and that you have scanned it with
the latest definition updates. Symantec Security
Response replies to you within 48 hours.
About responding to risks detected during a scan
At the end of a scan, the Results Summary window
provides the summary of the scan results. You can use
the ThreatsDetected window to resolve any items that
were not automatically resolved during the scan.
You can use the Show drop-down list that is available
in the Security History window to resolve any items
that were not automatically resolved during the scan.
The Recommended Action section in the Security
History window displays the action that you should
take to resolve the security threat.
About actions when Norton Internet Security cannot
repair a file
One of the common reasons that Norton Internet
Security cannot automatically repair or delete an
infected file is that you do not have the current
definition updates. Run LiveUpdate, and then scan
again.
Before running LiveUpdate to receive protection
updates, ensure that Quick Scan is turned on (it is
turned on by default). After LiveUpdate retrieves the
latest definition updates, Quick Scan automatically
Responding to security issues
What to do if a security risk is found
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